The Ministry of Labour, Jobs and Employment has partnered with Jakops Innovation Limited to roll out a nationwide digital platform aimed at transforming Ghana’s informal sector and expanding access to decent work.
The partnership, sealed through a Memorandum of Understanding signed in Accra, will see the deployment of the EjumaPa Digital Platform, a mobile and web-based application designed to link artisans and skilled workers with clients in need of their services.
The initiative is expected to integrate millions of informal sector workers, including carpenters, electricians, tailors, mechanics and hairdressers, into a more structured digital system, hence officials are certain will improve job visibility, strengthen accountability and increase income opportunities across the sector.
According to officials, the platform aligns with the Ministry’s mandate to promote employment, regulate labour markets and improve livelihoods through technology-driven solutions.
Under the agreement, Jakops Innovation Limited will handle the design, development and maintenance of the platform, which includes onboarding systems, user support services and training for both service providers and administrators.
The company is also expected to deliver a secure and scalable system capable of supporting a growing number of users nationwide.
The Ministry will be responsible for certifying and accrediting artisans, setting regulatory standards and providing institutional backing to ensure the platform’s credibility and adoption. It will also work with stakeholders to mobilise workers and facilitate access to operational spaces.
The EjumaPa platform will incorporate a revenue model based on service fees charged on transactions, alongside features aimed at improving tax compliance within the informal economy.
To oversee implementation, both parties will establish a Joint Steering Committee to monitor progress and guide the project’s direction.
The agreement will run for an initial period of four years, with officials describing it as a step toward formalising the informal sector and using digital tools to support inclusive economic growth, adding that the platform has the potential to expand employment opportunities while positioning Ghana as a leader in digital labour innovation across Africa.
Priscilla Osei-Wusu Nimako, ISD
