Research Division
Providing evidence-based feedback, media monitoring, and documentation to strengthen government communication and public trust.
Providing evidence-based feedback, media monitoring, and documentation to strengthen government communication and public trust.

The Research Division is responsible for the collation of accurate and timely feedback on government policies, programmes, and public perception through scientific research, media monitoring, and documentation.
This ensures government remains informed about public sentiment, national trends, and emerging issues that influence policy delivery and communication.
The Statistics Unit is mandated to systematically collect, analyze, and interpret data on public opinion regarding government programmes, policies, and activities. It achieves this by administering questionnaires across all 261 districts through Regional, Metropolitan, Municipal, and District Information Officers.
The Library and Documentation Unit serves as a repository for government documents (past and present), factsheets on major national events, and key public issues.
The Media Monitoring Unit tracks, analyzes, and interprets information from television, radio, print, and online media sources to capture public opinion and emerging narratives around government policies and programmes.